We want you to love your purchase from Wendy Zyther LLC. If not, we offer returns and refunds under the following terms.
Eligibility
- Returns accepted within 30 days of delivery date.
- Items must be unused, in original packaging/condition, with all tags and accessories.
- Furniture is large/bulky; returns may require inspection for damage or use.
- Final sale items, custom orders, or clearance products are non-returnable (noted on product page).
Return Process
- Contact us at info@wendyzyther.com or (801) 913-7922 within 30 days to request a return authorization (RMA).
- Provide order number, photos of item/condition if requested.
- Ship item back to: 2526 N Gaylord St, Denver, CO 80205 (or as instructed).
- Customer pays return shipping unless item is defective/damaged/wrong (we cover in those cases).
Refunds
- Refunds issued to original payment method within 7–14 business days after we receive and inspect the return.
- Original shipping fees are non-refundable (except for our error).
- Damaged/Defective Items: We cover return shipping + full refund or replacement. Report within 7 days of delivery.
Exchanges We offer exchanges for size/color/style if available (subject to restocking). Contact us to arrange.
Damaged Shipments Report visible damage to carrier and us immediately upon delivery. We work with carriers for claims.
This policy complies with applicable US consumer laws. For questions, reach us at the contact details above.